Frontida respects the privacy of clients, applicants, website visitors, and other individuals who provide information through this website. We aim to process personal information fairly, for legitimate purposes, and with appropriate safeguards.
1. Scope
This Privacy Policy applies to personal information collected through Frontida's public website and the website features connected to it, including account registration and login, inquiry forms, job applications, and general resume submissions.
It does not replace separate notices, agreements, or internal policies that may apply to employees, suppliers, clients, or other business relationships outside the website.
2. Information We Collect
Client account registration
When a prospective client creates an account, the website may collect the person's full name, email address, company or business name, contact number, complete address, and account credentials. Passwords submitted through the current registration system are stored using one-way password hashing rather than as plain-text passwords.
Website inquiries
The inquiry form may collect a name, email address, company, clinic or hospital name, and the message or product inquiry submitted.
Recruitment and resume submissions
Job applications and general resume submissions may include a full name, email address, contact number, address, role or area of interest, cover letter or message, and an uploaded resume or CV. A job application is also associated with the position applied for.
Technical and security information
The website uses session identifiers and security tokens to support login sessions, form security, and normal application operation. Web server or hosting logs may also contain technical information such as request timestamps, IP addresses, browser information, or error details as part of security and system administration.
3. How We Use Information
Personal information submitted through the website may be used to:
- create, authenticate, verify, and administer client accounts;
- review client registration information and support client services;
- receive, route, review, and respond to product, distribution, partnership, or general inquiries;
- review applications for published job openings and assess candidates;
- retain general resumes for future employment consideration when consent is provided;
- maintain website security, prevent misuse, troubleshoot errors, and protect system integrity;
- keep records required for legitimate business operations or compliance with applicable law.
4. Basis for Processing
Depending on the activity, Frontida may process personal information based on the individual's consent, steps taken in relation to a requested service or business relationship, legitimate business purposes consistent with applicable privacy rules, and legal or regulatory obligations.
Where the website specifically asks for consent, such as for recruitment or future employment consideration, the submitted information is processed for the purpose described at the point of collection.
5. Access and Disclosure
Information is intended to be accessible only to people who need it for the relevant business purpose. Depending on the submission, this may include authorized Frontida personnel such as HR, administrators, or personnel responsible for client services and the submitted inquiry.
Information may also be processed by hosting, information-technology, or other service providers when necessary to operate and secure the website, subject to appropriate safeguards. Frontida may disclose information when required by law, lawful process, or competent authorities.
6. Retention
Frontida keeps website-submitted information only for as long as reasonably necessary for the purpose for which it was collected, for legitimate business records, recruitment consideration, account administration, dispute handling, security, or applicable legal requirements. When information is no longer required, it should be securely deleted, anonymized, or otherwise disposed of in accordance with applicable procedures.
7. Security
Frontida uses administrative and technical measures intended to protect website information against unauthorized access, alteration, disclosure, loss, or misuse. These measures include access controls, session and form-security mechanisms, password hashing for current client registration, and restrictions on sensitive server directories.
No online system can be guaranteed to be completely secure. Users should protect their account credentials, use a strong password, and promptly notify Frontida if they believe an account or submission may have been compromised.
8. Sessions and Cookies
The website uses a PHP session cookie or similar session identifier where necessary to maintain login state and security-related session information. These session mechanisms support essential website functions and are not intended as advertising-tracking cookies.
9. Your Privacy Rights
Subject to the Data Privacy Act of 2012 (Republic Act No. 10173), its implementing rules, and other applicable requirements, data subjects may have rights relating to their personal information, including rights to be informed, access information, object to certain processing, request correction, and request erasure or blocking where appropriate. Data subjects may also have the right to lodge a complaint with the National Privacy Commission.
Requests will be assessed in accordance with applicable law and may require reasonable verification of identity before information is released or changed.
More information about Philippine data-subject rights is available from the National Privacy Commission.
10. Privacy Questions and Requests
For privacy-related questions or requests concerning information submitted through this website, you may contact Frontida using the details below.
11. Changes to This Policy
Frontida may update this Privacy Policy when website features, business processes, or applicable requirements change. The current version will be posted on this page with its latest update date.